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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.


Specification Summary

Product Description
Lenovo Premier Support with Onsite NBD - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 3 years on-site warranty
Designed For
Thinkpad 13 (1st Gen); 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga Gen 3; L13 Yoga Gen 4; L380; L390 Yoga; L470; L480; L490; L570; L580; L590; T14 Gen 2; T14s Gen 1; T14s Gen 2; T14s Gen 3; T16 Gen 1; T460; T470; T480; T490; T570; T580; X12 Detachable; X13 Gen 2; X270; X280; X39X

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 3 years on-site warranty
Details
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD ¦ Technical support - phone consulting - 3 years
Compatibility Information
Designed For
Lenovo Thinkpad 13 (1st Gen) 20GK ¦ Lenovo Thinkpad 13 (2nd Gen) 20J2 ¦ Lenovo ThinkPad A275 20KC ¦ Lenovo ThinkPad A285 20MX ¦ Lenovo ThinkPad A475 20KM ¦ Lenovo ThinkPad A485 20MV ¦ Lenovo ThinkPad L13 20R4 ¦ Lenovo ThinkPad L13 Yoga Gen 3 21BC ¦ Lenovo ThinkPad L13 Yoga Gen 4 21FS ¦ Lenovo ThinkPad L380 20M6 ¦ Lenovo ThinkPad L390 Yoga 20NU ¦ Lenovo ThinkPad L440 20AS ¦ Lenovo ThinkPad L450 20DS ¦ Lenovo ThinkPad L460 20FV ¦ Lenovo ThinkPad L470 20J4, 20J5, 20JU, 20JV ¦ Lenovo ThinkPad L480 20LT ¦ Lenovo ThinkPad L490 20Q5, 20Q6 ¦ Lenovo ThinkPad L540 20AU ¦ Lenovo ThinkPad L560 20F2 ¦ Lenovo ThinkPad L570 20J8, 20J9, 20JQ, 20JR ¦ Lenovo ThinkPad L580 20LX ¦ Lenovo ThinkPad L590 20Q7, 20Q8 ¦ Lenovo ThinkPad T14 Gen 2 20W0 ¦ Lenovo ThinkPad T14s Gen 1 20UJ ¦ Lenovo ThinkPad T14s Gen 2 20WN, 20XG ¦ Lenovo ThinkPad T14s Gen 3 21BS ¦ Lenovo ThinkPad T16 Gen 1 21BW ¦ Lenovo ThinkPad T450 20BU ¦ Lenovo ThinkPad T450s 20BW ¦ Lenovo ThinkPad T460 20FM ¦ Lenovo ThinkPad T460p 20FX ¦ Lenovo ThinkPad T460s 20FA ¦ Lenovo ThinkPad T470 20HE, 20JN ¦ Lenovo ThinkPad T470p 20J6, 20J7 ¦ Lenovo ThinkPad T470s 20HG, 20JT ¦ Lenovo ThinkPad T480 20L6 ¦ Lenovo ThinkPad T480s 20L8 ¦ Lenovo ThinkPad T490 20N2, 20N3, 20RX, 20RY ¦ Lenovo ThinkPad T490s 20NX, 20NY ¦ Lenovo ThinkPad T540p 20BF ¦ Lenovo ThinkPad T550 20CJ ¦ Lenovo ThinkPad T560 20FJ ¦ Lenovo ThinkPad T570 20HA, 20JX ¦ Lenovo ThinkPad T580 20LA ¦ Lenovo ThinkPad X12 Detachable 20UV, 20UW ¦ Lenovo ThinkPad X13 Gen 2 20WL, 20XJ ¦ Lenovo ThinkPad X250 20CL ¦ Lenovo ThinkPad X260 20F5 ¦ Lenovo ThinkPad X270 20HM, 20HN, 20K5 ¦ Lenovo ThinkPad X280 20KE ¦ Lenovo ThinkPad X390 20Q1 ¦ Lenovo ThinkPad X395 20NM

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