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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.


Features Summary

  • On-site support
    Experience the convenience of on-site service with Lenovo Premier Support. This service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime for critical systems.
  • Comprehensive coverage
    Lenovo's Premier Support with Onsite NBD offers a service agreement that includes both parts and labor. This means quick and efficient resolution of hardware issues without the need for additional agreements or concerns.

Specification Summary

Product Description
Lenovo Premier Support with Onsite NBD - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Desktops
Covered Configurations
System with 1 year on-site warranty
Designed For
S200z; S400z; S500z; ThinkCentre M700z; M70a Gen 2; M70a Gen 3; M73z; M800z; M810z; M820z AIO; ThinkCentre neo 30a 22; 30a 24; 30a 27; V30a-24ITL AIO; V410z; V50a-22IMB AIO; V50a-24IMB AIO; V510z; V540-24IWL AIO

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Desktops
Covered Configurations
System with 1 year on-site warranty
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD ¦ Technical support - phone consulting - 2 years
Compatibility Information
Designed For
Lenovo S200z 10HA ¦ Lenovo S400z 10K2 ¦ Lenovo S500z 10K3 ¦ Lenovo ThinkCentre M700z 10EY, 10F1 ¦ Lenovo ThinkCentre M70a Gen 2 11K3, 11K4 ¦ Lenovo ThinkCentre M70a Gen 3 11VL ¦ Lenovo ThinkCentre M73z 10BB, 10BC ¦ Lenovo ThinkCentre M800z 10ET, 10EU, 10EV, 10EW ¦ Lenovo ThinkCentre M810z 10NX, 10NY, 10Q0, 10Q1 ¦ Lenovo ThinkCentre M820z AIO 10SC, 10SD ¦ Lenovo ThinkCentre neo 30a 22 12B3 ¦ Lenovo ThinkCentre neo 30a 24 12B0, 12CE ¦ Lenovo ThinkCentre neo 30a 27 12CA, 12CB ¦ Lenovo V30a-24ITL AIO 12D8 ¦ Lenovo V410z 10QV ¦ Lenovo V50a-22IMB AIO 11FN ¦ Lenovo V50a-24IMB AIO 11FK ¦ Lenovo V510z 10NH, 10NJ ¦ Lenovo V540-24IWL AIO 10YS

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