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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.


Features Summary

  • On-site support
    Experience the convenience of on-site service with Lenovo Premier Support. This service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime for critical systems.
  • Comprehensive coverage
    Lenovo's Premier Support with Onsite NBD offers a service agreement that includes both parts and labor. This means quick and efficient resolution of hardware issues without the need for additional agreements or concerns.

Specification Summary

Product Description
Lenovo Premier Support with Onsite NBD - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 3 years depot or carry-in warranty
Designed For
ThinkPad L13 Gen 2; L13 Gen 3; L13 Yoga Gen 2; L13 Yoga Gen 3; L13 Yoga Gen 4; L14 Gen 1; L14 Gen 2; L14 Gen 3; L15 Gen 1; L15 Gen 2; L15 Gen 3; L15 Gen 4; L590; T14 Gen 2; T14 Gen 3; T14 Gen 4; T14s Gen 1; T14s Gen 2; T14s Gen 3; T15 Gen 2; T16 Gen 1; T49X; X12 Detachable; X13 Gen 1; X13 Gen 2

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Notebooks
Covered Configurations
System with 3 years depot or carry-in warranty
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD ¦ Technical support - phone consulting - 4 Years
Compatibility Information
Designed For
Lenovo ThinkPad A275 20KC, 20KD ¦ Lenovo ThinkPad A285 20MW, 20MX ¦ Lenovo ThinkPad A475 20KL, 20KM ¦ Lenovo ThinkPad A485 20MU, 20MV ¦ Lenovo ThinkPad L13 Gen 2 20VJ, 21AB, 21AC ¦ Lenovo ThinkPad L13 Gen 3 21B9 ¦ Lenovo ThinkPad L13 Yoga Gen 2 20VL, 21AD, 21AE ¦ Lenovo ThinkPad L13 Yoga Gen 3 21B5, 21BB ¦ Lenovo ThinkPad L13 Yoga Gen 4 21FR ¦ Lenovo ThinkPad L14 Gen 1 20U1, 20U5 ¦ Lenovo ThinkPad L14 Gen 2 20X1, 20X2, 20X5, 20X6 ¦ Lenovo ThinkPad L14 Gen 3 21C1, 21C2, 21C5, 21C6 ¦ Lenovo ThinkPad L15 Gen 1 20U3, 20U7 ¦ Lenovo ThinkPad L15 Gen 2 20X3, 20X7, 20X8 ¦ Lenovo ThinkPad L15 Gen 3 21C3, 21C7 ¦ Lenovo ThinkPad L15 Gen 4 21H3, 21H7 ¦ Lenovo ThinkPad L380 20M5, 20M6 ¦ Lenovo ThinkPad L380 Yoga 20M7, 20M8 ¦ Lenovo ThinkPad L390 20NR, 20NS ¦ Lenovo ThinkPad L390 Yoga 20NT, 20NU ¦ Lenovo ThinkPad L470 20JU, 20JV ¦ Lenovo ThinkPad L480 20LS, 20LT ¦ Lenovo ThinkPad L490 20Q5, 20Q6 ¦ Lenovo ThinkPad L570 20J9, 20JR ¦ Lenovo ThinkPad L580 20LW, 20LX ¦ Lenovo ThinkPad L590 20Q7, 20Q8 ¦ Lenovo ThinkPad T14 Gen 2 20W0, 20XK ¦ Lenovo ThinkPad T14 Gen 3 21AH ¦ Lenovo ThinkPad T14 Gen 4 21K3 ¦ Lenovo ThinkPad T14s Gen 1 20T1, 20UJ ¦ Lenovo ThinkPad T14s Gen 2 20WM, 20WN, 20XF, 20XG ¦ Lenovo ThinkPad T14s Gen 3 21BR, 21BS ¦ Lenovo ThinkPad T15 Gen 2 20W4 ¦ Lenovo ThinkPad T16 Gen 1 21CH ¦ Lenovo ThinkPad T25 20K7 ¦ Lenovo ThinkPad T470s 20JT ¦ Lenovo ThinkPad T480 20L5, 20L6 ¦ Lenovo ThinkPad T480s 20L7, 20L8 ¦ Lenovo ThinkPad T490 20N2, 20N3, 20Q9, 20QH, 20RX, 20RY ¦ Lenovo ThinkPad T490s 20NX, 20NY ¦ Lenovo ThinkPad T495 20NJ, 20NK ¦ Lenovo ThinkPad T495s 20QJ, 20QK ¦ Lenovo ThinkPad T570 20JX ¦ Lenovo ThinkPad T580 20L9, 20LA ¦ Lenovo ThinkPad T590 20N4, 20N5 ¦ Lenovo ThinkPad X12 Detachable 20UV, 20UW ¦ Lenovo ThinkPad X13 Gen 1 20T3 ¦ Lenovo ThinkPad X13 Gen 2 20WK, 20WL, 20XH, 20XJ ¦ Lenovo ThinkPad X270 20K6 ¦ Lenovo ThinkPad X280 20KE, 20KF ¦ Lenovo ThinkPad X390 20Q0, 20Q1 ¦ Lenovo ThinkPad X395 20NL, 20NM

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