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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.


Features Summary

  • On-site support
    Experience the convenience of on-site service with Lenovo Premier Support. This service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime for critical systems.
  • Comprehensive coverage
    Lenovo's Premier Support with Onsite NBD offers a service agreement that includes both parts and labor. This means quick and efficient resolution of hardware issues without the need for additional agreements or concerns.

Specification Summary

Product Description
Lenovo Premier Support with Onsite NBD - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Desktops
Covered Configurations
System with 3 years on-site warranty
Designed For
S400z 10K2; ThinkCentre M700z 10EY, 10F1; M70a Gen 2 11K3, 11K4; M70a Gen 3 11VL; M73z 10BB, 10BC; M800z 10ET, 10EU, 10EV, 10EW; M810z 10NX, 10NY, 10Q0, 10Q1; M820z AIO 10SC, 10SD; ThinkCentre neo 30a 27 Gen 4 12JV; ThinkSmart Hub 500 10V5

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Desktops
Covered Configurations
System with 3 years on-site warranty
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD ¦ Technical support - phone consulting - 4 Years
Compatibility Information
Designed For
Lenovo S400z 10K2 ¦ Lenovo ThinkCentre M700z 10EY, 10F1 ¦ Lenovo ThinkCentre M70a Gen 2 11K3, 11K4 ¦ Lenovo ThinkCentre M70a Gen 3 11VL ¦ Lenovo ThinkCentre M73z 10BB, 10BC ¦ Lenovo ThinkCentre M800z 10ET, 10EU, 10EV, 10EW ¦ Lenovo ThinkCentre M810z 10NX, 10NY, 10Q0, 10Q1 ¦ Lenovo ThinkCentre M820z AIO 10SC, 10SD ¦ Lenovo ThinkCentre neo 30a 27 Gen 4 12JV ¦ Lenovo ThinkSmart Hub 500 10V5

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LENOVO - Premier Support with Onsite NBD - Extended service agreement - parts and labour (for desktops) - 4 years (from original ...
 
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