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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Warranty upgrade for 3 year Depot base warranty models.

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.


Features Summary

  • Comprehensive coverage
    Enjoy peace of mind with the Lenovo Onsite + Keep Your Drive + Premier Support package, offering extensive on-site service for parts and labor. This ensures that any issues with your Lenovo product are addressed promptly and efficiently, directly at your location.
  • Data security
    With the defective HDD/SSD retention feature, you maintain control over your sensitive data. This unique aspect of the service allows you to keep your drive and its data in the event of a failure, ensuring your information remains secure and private.
  • Expert assistance
    Benefit from direct access to Lenovo's Premier Support team for technical support and phone consulting. This service provides you with the expertise needed to troubleshoot and resolve issues quickly, minimizing downtime and keeping your operations running smoothly.

Specification Summary

Product Description
Lenovo Onsite + Keep Your Drive + Premier Support - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Class of Equipment
Notebooks
Localisation
Canada, United States
Designed For
ThinkPad L13 Yoga Gen 3; L13 Yoga Gen 4; L15 Gen 3; L15 Gen 4; P1 Gen 4; P14s Gen 3; P15v Gen 3; T14 Gen 2; T14 Gen 4; T14s Gen 1; T14s Gen 3; T16 Gen 1; X1 Carbon Gen 9; X1 Extreme Gen 5; X1 Titanium Yoga Gen 1; X1 Yoga (4th Gen); X1 Yoga Gen 7; X13 Yoga Gen 3; X390 Yoga; Z13 Gen 1

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Localisation
Canada, United States
Class of Equipment
Notebooks
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD ¦ Defective HDD/SSD retention - 4 Years ¦ Technical support - phone consulting - 4 Years
Compatibility Information
Designed For
Lenovo ThinkPad L13 Yoga Gen 3 21B5, 21BB ¦ Lenovo ThinkPad L13 Yoga Gen 4 21FR ¦ Lenovo ThinkPad L15 Gen 3 21C3 ¦ Lenovo ThinkPad L15 Gen 4 21H3, 21H7 ¦ Lenovo ThinkPad P1 Gen 4 20Y4 ¦ Lenovo ThinkPad P14s Gen 3 21AK, 21J5 ¦ Lenovo ThinkPad P15v Gen 3 21D8 ¦ Lenovo ThinkPad T14 Gen 2 20W0, 20XK ¦ Lenovo ThinkPad T14 Gen 4 21K3 ¦ Lenovo ThinkPad T14s Gen 1 20UJ ¦ Lenovo ThinkPad T14s Gen 3 21BR, 21BS ¦ Lenovo ThinkPad T16 Gen 1 21CH ¦ Lenovo ThinkPad X1 Carbon Gen 9 20XW ¦ Lenovo ThinkPad X1 Extreme Gen 5 21DE ¦ Lenovo ThinkPad X1 Titanium Yoga Gen 1 20QA ¦ Lenovo ThinkPad X1 Yoga (4th Gen) 20QF ¦ Lenovo ThinkPad X1 Yoga Gen 7 21CD ¦ Lenovo ThinkPad X13 Yoga Gen 3 21AW ¦ Lenovo ThinkPad X390 Yoga 20NN ¦ Lenovo ThinkPad Z13 Gen 1 21D2

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