Service Included
Advance parts replacement
Return Shipment
At customer expense
Full Contract Period
4 years
Response Time
Next business day
Service Availability
12 hours a day / 5 days a week
Service & Support
Extended service agreement - advance parts replacement - 4 Years - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday ¦ Technical support - phone consulting - 4 Years - response time: 4 hours - availability: 12 hours a day / Monday-Friday - severity level 1/2 ¦ Technical support - phone consulting - 4 Years - response time: 12 hours - availability: 12 hours a day / Monday-Friday - severity level 3/4
Compatibility Information
Designed For
Cyclades ACS Console Server ACS48