Avocent Hardware Maintenance Gold - extended servi

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Avocent Hardware Maintenance Gold

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Avocent Hardware Maintenance Gold - extended service agreement - 4 years - shipment

Service agreement
Parts replacement
Responsive support

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Order within 15Hrs 59Mins for: Delivery (8 Jun or 9 Jun)

€217.48 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 4 Year Gold Hardware Extended Warranty is available for Vertiv Avocent LV 3000/4000/5000 KVM Extender Series. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv. Advanced replacement with media retention allows customer to keep dead unit and send a certificate of destruction within a set period of time.

Features Summary

Service agreement
The extended service agreement covers necessary maintenance support over a contract period of 2 years, allowing continuous protection for your hardware.
Parts replacement
Advance parts replacement is included, minimizing downtime and ensuring quick restoration of your system functionality.
Responsive support
With a next business day response time, the service ensures prompt assistance, facilitating seamless operations and reducing potential interruptions.

Specification Summary

Product Description

Avocent Hardware Maintenance Gold - extended service agreement - 4 years - shipment

Type

Extended service agreement

Service Included

Advance parts replacement

Location

Shipment

Return Shipment

At customer expense

Full Contract Period

4 years

Response Time

Next business day

Service Availability

24 hours a day / 7 days a week

Designed For

Avocent LongView; LongView Companion; Cybex LongView; LongView Companion

Specifications

General

Service Included

Advance parts replacement

Location

Shipment

Return Shipment

At customer expense

Full Contract Period

4 years

Response Time

Next business day

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - advance parts replacement - 4 Years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 4 Years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4

Compatibility Information

Designed For

Avocent LongView ¦ Avocent LongView Companion ¦ Cybex LongView ¦ Cybex LongView Companion