Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
The Lenovo Blancco Enterprise Support Plan (SPE) is designed to provide businesses with comprehensive technical support and maintenance for the Blancco Virtual Eraser Volume Edition. This plan includes 24-hour phone and email consulting, ensuring that expert assistance is available anytime it's needed. With response times as quick as 30 minutes for the most severe issues, businesses can rest assured that critical problems will be addressed swiftly. The plan also offers a variety of services to maintain system health, including on-site annual health checks, access to a web knowledge base, and updates for new releases. Whether installed locally for seamless integration, this support plan is an essential asset for any organization looking to maintain optimal system performance and reliability.
Specification Summary
Product Description
Blancco Enterprise Support Plan (SPE) - technical support - for Blancco File Eraser Enterprise Edition - 3 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Service Availability
24 hours a day / 7 days a week
Software Title
Blancco File Eraser Enterprise Edition
Licence Pricing
Volume / 5000-9999 licences