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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Ensure regulatory compliance and reinforce data security with permanent, complete data overwriting for your decommissioned HDDs, SSDs, NVMes, and drive-based devices.


Specification Summary

Product Description
Blancco Advanced Support Plan (SP2) - technical support - for Blancco Drive Eraser Volume Edition - 5 incident
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
5 incident
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
Blancco Drive Eraser Volume Edition
Licence Qty
1 licence
Licence Pricing
Volume / 5000-9999 licences
Licensing Details
ESD

Specifications

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
5 incident
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software
Software Title
Blancco Drive Eraser Volume Edition
Installation Type
Locally installed
Licence Qty
1 licence
Licence Pricing
Volume / 5000-9999 licences
Licensing Details
ESD
Details
Service & Support
Phone consulting - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - response time: 6 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3/4 ¦ E-mail consulting - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Web knowledge base access ¦ New releases update

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