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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Blancco File Eraser goes beyond today's regular file shredding software to ensure your sensitive individual files are permanently erased from desktops, laptops and servers with a certified, 100% tamper-proof report that achieves true data sanitization and compliance requirements.


Specification Summary

Product Description
Blancco Advanced Support Plan (SP2) - technical support - for Blancco File Eraser Enterprise Edition - 1 year - 5 incident
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year - 5 incident
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software Title
Blancco File Eraser Enterprise Edition
Licence Qty
1 licence
Licence Pricing
Volume / 50-499 licences
Licensing Details
ESD

Specifications

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year - 5 incident
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Software
Software Title
Blancco File Eraser Enterprise Edition
Installation Type
Locally installed
Licence Qty
1 licence
Licence Pricing
Volume / 50-499 licences
Licensing Details
ESD
Details
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3/4 ¦ E-mail consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

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