Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.
Eligible Machine Types are: 8480 - all models, 8843 - all models, 8848 - all models.
Features Summary
- Comprehensive coverage
With both parts and labor included, Lenovo's Onsite Repair service ensures that your equipment is covered, minimizing downtime and stress. - Convenient support
The on-site service agreement means that professional assistance is always within reach, ensuring that any issues are addressed promptly and efficiently right where you are.
Specification Summary
Product Description
Lenovo Onsite Repair - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
1 year
Response Time
4 hours (target time)
Service Availability
9 hours a day / 5 days a week
Designed For
Eserver 325 8835; eServer 326 8848; 326m 7969; eserver xSeries 205 8480; 205VL 8480; 325 8835; 382 8834; BladeCenter HS20 8843; JS21 8844; System x3200 M2 4367, 4368; x3250 M2 4190, 4194