Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.
Eligible Machine Types are: 8482 - all models, 8836 - all models.
Features Summary
- Comprehensive coverage
With both parts and labor included, Lenovo's Onsite Repair service ensures that your equipment is covered, minimizing downtime and stress. - Convenient support
The on-site service agreement means that professional assistance is always within reach, ensuring that any issues are addressed promptly and efficiently right where you are.
Specification Summary
Product Description
Lenovo Onsite Repair - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
1 year
Response Time
4 hours (target time)
Service Availability
9 hours a day / 5 days a week
Designed For
eServer xSeries 100 8486; 206 8482, 8487; 206m 8485, 8490; 226 8488; eserver xSeries 306 8489, 8836; eServer xSeries 306m 8491, 8849; Storage Enclosure 1735; BladeCenter HC10 7996; HS12 8014, 8028; LS21 7971; System x3100 M4 2582; x3105 4347; x3250 4364, 4365