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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

ALE DeskPhones, for digital age communications - next-generation, innovative business phones that deliver rich communications in a sleek design for hybrid work environments. Some of the most important communications you ever have with customers and employees will take place over the phone.

Improve your business and operational performance with ALE DeskPhones. Superior sound quality lets you hear it right the first time. The innovative, customizable design satisfies all your user requirements while rich feature sets satisfy all your business communication needs. Plus, the large screen and variety of accessories make it as easy to manage calls at home as in the office.


Features Summary

  • Proximity
    Symphonic HD 360° sound lets you feel like callers are right there with you.
  • Anywhere
    Powerful communications for hybrid work environments: In the office, in the meeting room, or at home.
  • Sustainable performance
    Maximize your communications by customizing your experience with extensive connectivity and a variety of accessories.

Specification Summary

Product Description
Alcatel-Lucent Enterprise ALE-20 Essential DeskPhone - VoIP phone
Product Type
VoIP phone
Compatible Platforms
OmniPCX Enterprise, OXO Connect, OXO Connect Evolution
Voice Codecs
Opus, G.722, G.711a, G.729ab, G.711Mu
Speakerphone
Yes
Display
LCD display - monochrome - Yes
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Body Colour
Grey

Specifications

General
Product Type
VoIP phone
Compatible Platforms
OmniPCX Enterprise, OXO Connect, OXO Connect Evolution
Body Colour
Grey
Phone Features
Dialer Location
Base
Speakerphone
Yes
Volume Control
Yes
Additional Functions
Redial
IP Telephony
VoIP
Yes
Voice Codecs
Opus, G.722, G.711a, G.729ab, G.711Mu
Quality of Service
IEEE 802.1p, IEEE 802.1Q (VLAN), Type of Service (ToS), Diffserv per device (QoS)
IP Address Assignment
DHCP, static
Security
IEEE 802.1X, TLS, TLS 1.2, SRTP, EAP-TLS
Power Over Ethernet (PoE) Support
Yes
Network Protocols
IP, Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED)
Network Ports Qty
2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Voice Features
Acoustic echo cancellation (AEC)
Network Features
Class 1 PoE
Display
Type
LCD display - monochrome
Display Location
Base
Diagonal Size
2.8"
Display Resolution
128 x 64 pixels
Backlit
Yes
Display Languages
Arabic, Catalan, Chinese (simplified), Chinese (traditional), Croatian, Czech, Danish, Dutch, English, Australian English, English (United States), English (Canada), Estonian, Finnish, Flemish, French, French Canadian, Swiss (French), German, German (Austria), Greek, Hebrew, Hungarian, Italian, Swiss (Italian), Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Taiwanese, Thai, Turkish, Valencian
Miscellaneous
Connections
USB Type-C ¦ Handset jack / RJ-9 ¦ Keyboard / RJ-9 ¦ USB ¦ PC port / RJ-45 ¦ Network / RJ-45
Hearing Aid Compatible
Yes
Placing / Mounting
Wall-mountable / table-top
Included Accessories
Wall mount
Dimensions & Weight (Base)
Width
20.7 cm
Depth
3.5 cm
Height
18.3 cm
Weight
806 g

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