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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Repair is performed at customer site. If the machine cannot be fixed with the help of IBM remote support, the repair activity is performed by an IBM representative at the customer's site.


Features Summary

  • Reliable support
    With the Lenovo Maintenance Agreement e-ServicePac, enjoy peace of mind knowing your PC is covered by on-site repair services. This extended service agreement ensures that both parts and labor are included, minimizing downtime and keeping your operations smooth.
  • Comprehensive coverage
    This service package offers on-site support for your PC, ensuring that any issues are promptly and efficiently resolved. The inclusion of both parts and labor in the service agreement means you won't face unexpected costs or long waits for repairs.

Specification Summary

Product Description
Lenovo Maintenance Agreement e-ServicePac On-Site Repair - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
4 hours (target time)
Service Availability
9 hours a day / 5 days a week
Designed For
Eserver xSeries 360 8686; 360 VL 8686; 440 8687; 450 8688

Specifications

EAN / GTIN:
4053162200883
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
4 hours (target time)
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: 4 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
Designed For
IBM eserver xSeries 360 8686 ¦ IBM eserver xSeries 360 VL 8686 ¦ IBM eserver xSeries 440 8687 ¦ IBM eserver xSeries 450 8688

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