HPE Pointnext Tech Care Basic Service with Defective Media Retention

View all HPE Software Service and Support - Visit the HPE Store (HU4B3A4#R2M) - (ECE7259728)

Pointnext Tech Care Basic Service with Defective Media Retention - Technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack non Blade - Per Socket License - phone consulting - 4 years - 9x5 - response time: 2 h

HPE Pointnext Tech Care Basic Service with Defecti

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HPE Pointnext Tech Care Basic Service with Defective Media Retention

View all HPE Software Service and Support - Visit the HPE Store (HU4B3A4#R2M) - (ECE7259728)

Model: HPE Pointnext

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload and avoids the Customer spending time answering sometimes unnecessary triage or entitlement questions. HPE Tech Care goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

Specification Summary

Product Description

HPE Pointnext Tech Care Basic Service with Defective Media Retention - technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack non Blade - 4 years

Service & Support

Technical support

Service Included

Phone consulting

Full Contract Period

4 years

Response Time

2 hours

Service Availability

9 hours a day / 5 days a week

Software Title

HPE Integrated Lights-Out (iLO) Advanced Pack non Blade

Licensing Details

Per Socket License

Specifications

General

Type