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RRP €335.30
315.95 Incl Vat




Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.


Features Summary

  • Simplify your support experience
    Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexity
    Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Reduce downtime
    Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Prepare for growth
    Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Boost control and management
    Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Foundation Care call-to-repair service
    Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specification Summary

Product Description
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A

Specifications

General
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - replacement - 5 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years
Compatibility Information
Designed For
P/N: Q9H59A, Q9H60A, Q9H61A, Q9H61AR, Q9H62A, Q9H62AR, Q9H63A, Q9H63AR, R2J82A

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Brand: HPE
Model: HPE Foundation
Service Type : Extended service agreement
Contract Period : 5 years
Service Included : Replacement
Location : Shipment
Vendor : Hewlett Packard Enterprise
Stock                             Status: In Stock
Price Range: €300 - €400

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