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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer.


Specification Summary

Product Description
HPE Foundation Care Software Support 24x7 - technical support - for Aruba RFprotect - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
Aruba RFprotect
Licence Qty
1 access point
Licensing Details
ESD
Designed For
P/N: JW474AAE

Specifications

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Aruba RFprotect
Installation Type
Locally installed
Licence Qty
1 access point
Licensing Details
ESD
Details
Service & Support
Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Fax-on-demand - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year
Compatibility Information
Designed For
P/N: JW474AAE

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Brand: HPE
Model: HPE Foundation
Stock                             Status: In Stock
Price Range: €10 - €25

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