Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention

View all HP HP Support | Warranty - Visit the HP Store (UM998E) - (ECE1931504)

HP 4 year Next busines day Onsite with DMR RPOS Soltn Svc, Retail Point of Sale Soltn w/ 3/3/3 warranty, 4 year RPOS Solution Hardware support Next Business day Onsite response with/DMR Standard office hours/days, excluding HP Holidays

Electronic HP Care Pack Next Business Day Hardware

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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention

View all HP HP Support | Warranty - Visit the HP Store (UM998E) - (ECE1931504)

Model: Electronic HP

Remote problem diagnosis and support
Next business day onsite response
Escalation management
Defective Media Retention Service

FREE Delivery on orders over €250

SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Order within 23Hrs 51Mins for: Delivery (10 Oct or 11 Oct)

€165.59 Incl Vat

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Overview

Range/Series Overview

IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

When hardware issues come up, the sooner you can get running again, the better. Our HP Onsite Solution Support is specially designed for your HP Point of Service products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.

Features Summary

Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.
Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

Specification Summary

Product Description

Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - extended service agreement - 4 years - on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

4 years

Response Time

Next business day

Designed For

Engage Clean Mount, Flex Mini Retail System, Flex Pro-C G2, Go 10, Go Mobile System, Go Mobile System Bundle, Pole Display, Stability Mount; Engage Go 10, Fixed Mount, Jacket, Tilt Mount; Engage One Pro; Engage One Pro Advanced Fan-less Hub, Column Hub, Slim VESA, VESA hub; EngageGo iSMP4

Specifications

EAN / GTIN:

5052217180117

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

4 years

Response Time

Next business day

Details

Service & Support

Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD ¦ Defective media retention

Compatibility Information

Designed For

HP PCI Riser Assembly, PCIe Riser Assembly, rp5700 Long Lifecycle, rp5800 Retail System, RP9 Integrated Dual Head MSR, Slim, Wall Mount/Security Sleeve ¦ HP EliteOne 800 G1, 800 G1 Retail System ¦ HP ElitePOS G1 Retail System 141, 143, 145 ¦ HP Engage Clean Mount, Flex Mini Retail System, Flex Pro Retail System, Flex Pro-C G2 Retail System, Flex Pro-C Retail System, Go 10 Mobile System, Go Mobile, Go Mobile System, Go Mobile System Bundle, Pole Display, Stability Mount ¦ HP Engage Go 10 Mobile System, Fixed Mount, Jacket, Tilt Mount ¦ HP Engage One 141, 143, 145, Basic I/O Connectivity Base, Prime, Pro, Retail Advanced I/O Connectivity Base, Top Mount Customer Facing Display ¦ HP Engage One Pro Advanced Fan-less Hub, Column Hub, Slim VESA, VESA hub ¦ HP EngageGo Base Jacket, iSMP4 ¦ HP MP9 9000 ¦ HP Point of Sale System MP9, rp3000, rp5000, rp5700, rp5800 ¦ HP Retail System MP9 G2, MP9 G4 ¦ HP RP2 Retail System 2000, 2020, 2030 ¦ HP RP3 Retail System 3100 ¦ HP RP5 Retail System 5800, 5810 ¦ HP RP7 Retail System 7100, 7800 ¦ HP RP9 G1 Retail System 9015, 9018, 9115, 9118 ¦ HP Workstation Z440 ¦ HP Compaq Business Desktop rp5700