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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Your time is valuable. Minimize downtime due to unexpected hardware issues, with HP Hardware Advance Exchange Service. This service gets you back up and running quickly, by delivering replacement products or parts to you. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within 4-7 business days – along with a prepaid waybill to ship back your defective unit.


Features Summary

  • Get a replacement unit in advance
    Don't lose time to unexpected hardware defects or issues. HP Hardware Support Advance Exchange Service delivers replacement products or parts in advance of you shipping your defective unit.
  • Freight costs paid by HP
    HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
  • Cost-effective, reliable solution
    A convenient and cost-effective alternative to onsite support, HP Hardware Advance Exchange Service provides a fast and reliable service exchange for eligible products.

Specification Summary

Product Description
Electronic HP Care Pack Advanced Unit Exchange Hardware Support - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours
Designed For
HP Thunderbolt Dock 230W G2, Thunderbolt Dock G2, Thunderbolt Dock G4, Thunderbolt Dock with HDMI Adapter, Travel Hub G2, Universal, Universal USB-C Multiport Hub, USB-C Dock G4, USB-C Dock G5, USB-C G5, USB-C mini Dock, USB-C Universal Dock Non Flash, USB-C/A Universal Dock G2; Elite USB-C Hub

Specifications

EAN / GTIN:
0884420148791
General
Service Included
Replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours
Details
Service & Support
Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: business hours ¦ Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years
Compatibility Information
Designed For
HP 2012 120W Advanced Docking Station, 2012 230W Advanced Docking Station, 2012 230W Docking Station, 2012 90W Docking Station, 230W Docking Station, 3001pr USB 3.0 Port Replicator, 3005pr USB 3.0 Port Replicator, 3005pr USB3 Port Replicator, 90W Docking Station, Desk Dock, ElitePad Docking Station, Portable Tablet Dock, Retail Expansion Dock, Thunderbolt Dock 230W G2 w/ Combo Cable, Thunderbolt Dock G2, Thunderbolt Dock G2 with Audio Module, Thunderbolt Dock G4, Thunderbolt Dock with HDMI Adapter, Travel Dock, Travel Hub, Travel Hub G2, UltraSlim Docking Station, UltraSlim Docking Station 2013, Universal, Universal USB-C Multiport Hub, USB 3.0 Universal Port Replicator, USB Travel Dock, USB-C Dock G4, USB-C Dock G5, USB-C G5 Essential Dock, USB-C mini Dock, USB-C Travel Dock, USB-C Universal Dock, USB-C Universal Dock Non Flash, USB-C/A Universal Dock G2 ¦ HP Elite USB-C Dock G3, USB-C Hub

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Brand: HP
Model: Electronic HP
Service Type : Extended service agreement
Contract Period : 3 years
Service Included : Replacement
Location : Shipment
Vendor : Hewlett-Packard
Stock                             Status: In Stock
Price Range: €10 - €25

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