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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you. In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.

Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.


Specification Summary

Product Description
Electronic HP Care Pack Pick-Up and Return Service Post Warranty - extended service agreement - 1 year - pick-up and return
Type
Extended service agreement
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
1 year
Service Availability
9 hours a day / 5 days a week
Designed For
HP 14s, 15, 15s, 17, G62; Chromebook 11, 11 G5, 11a, 14, 14A, 14b, 15, 15A; EliteBook 17; ENVY Laptop 13, 17; ENVY x360 Laptop; Pavilion Laptop 13, 14, 15; Pavilion x360 Laptop; Spectre Laptop 13; Stream Laptop 11, 14; TouchSmart 15; x360

Specifications

General
Service Included
Parts and labour
Location
Pick-up and return
Full Contract Period
1 year
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - parts and labour - 1 year - pick-up and return - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year
Compatibility Information
Designed For
HP 14s-dq2305nd, 14s-fq1506nd, 15-dw1000nk, 15s-eq1664ng, 15s-eq2311nd, 15s-eq3406nz, 15s-fq4315nd, 17-cn0563nf, 17-cn2506nz ¦ HP Chromebook 11a-na0502sa, 11a-nb0500na, 14a-na0009ns, 14a-na0011na, 14a-na0014ns, 14a-na0016TU, 14a-na0017no, 14a-na0023nf, 14a-na0024no, 14a-na0025no, 14a-na0037nl, 14a-na0040nd, 14a-na0045nd, 14a-na0046nl, 14a-na0047nl, 14a-na0049nl, 14a-na0050nb, 14a-na0051nb, 14a-na0052nb, 14a-na0059nl, 14a-na0060nl, 14a-na0097nr, 14a-na0147nd, 14a-na0148nd, 14a-na0149nd, 14a-na0178nd, 14a-na0179nd, 14a-na0180nd, 14a-na0181nd, 14a-na0200nd, 14a-na0211nd, 14a-na0212no, 14a-na0214ng, 14a-na0220ng, 14a-na0221nd, 14a-na0231nd, 14a-na0416nd, 14a-na0500sa, 14a-na0502TU, 14a-na0740nd, 14a-na0745nd, 14a-na0750nd, 14a-na0751nd, 14a-na0752nd, 14a-na1003no, 14a-na1009TU, 14a-na1010ca, 14a-na1011ca, 14a-na1014no, 14a-na1020ca, 14a-nd0002na, 14a-nd0006nl, 14a-nd0020ng, 14a-nd0040ng, 14a-nd0097nr, 14A-NF0000CA, 14a-nf0000nb, 14a-nf0000nr, 14a-nf0001nb, 14a-nf0001TU, 14a-nf0002nb, 14a-nf0003nb, 14a-nf0005no, 14a-nf0005TU, 14A-NF0020CA, 14a-nf0050nd, 14a-nf0080nd, 14a-nf0085nd, 14b-cd0000nb, 14b-cd0003nb, 14b-na0005na, 14b-na0006nl, 14b-na0007nl, 14b-na0010nr, 14b-na0011nl, 14b-na0012nl, 14b-na0016nl, 14b-na0016ns, 14b-na0017ns, 14b-na0245nd, 14b-na0350ng, 14b-na0432ng, 14b-na0435ng, 14b-nb0008nf, 14b-nb0010ng, 14b-nb0030ng, 14b-nb0052nf, 14b-nb0060ng, 14b-nb0415ng, 14b-nb0815nd, 15a-na0001no, 15a-na0002no, 15a-na0006nl, 15a-na0007na, 15a-na0007nb, 15a-na0008no, 15a-na0009no, 15a-na0010no, 15a-na0012nf, 15A-NA0019NL, 15a-na0120nd, 15a-na0125nd, 15a-na0150nd, 15a-na0155nd, 15a-na0260nd, 15a-na0312ng, 15a-na0401nd, 15a-na0415ng, 15a-na0807nd, 15a-nb0004na, 15a-nb0010no, 15a-nb0200nd, 15a-nb0250nd, 15a-nb0730nd, 15a-nb0790nd, 15a-nb0831nd ¦ HP EliteBook 17-cn0011nf ¦ HP Stream Laptop 11-ak0001nf, 11-ak0006ns, 11-ak0009ns, 11-ak0027na, 11-ak0029na, 11-ak0221ng, 11-ak0260ng, 11-ak0512na, 11-ak0512sa, 11-ak0514na

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Brand: HP
Model: Electronic HP
Service Type : Extended service agreement
Contract Period : 1 year
Service Included : Parts and labour
Location : Pick-up and return
Vendor : Hewlett-Packard
Stock                             Status: In Stock
Price Range: €50 - €75

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