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Restock 08-Oct-2024 Estimated, Out of Stock Prices are Estimated.

€589.98 Incl Vat




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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

Business processes rely heavily on virtual collaboration tools making your unified communications environment a top priority. You need a support team that understands your unique environment and specific needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.


Features Summary

  • Single point of contact for you to get the help you need
    Poly will assign a dedicated Customer Succes Manager (CSM) to monitor, analyze and report on the service and support of your Poly solutions.
  • The go-to tech support you can always count on
    The TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades.
  • Priority 24x7 technical support to a designated team
    Receive account-specific phone access to the customer support team familiar with your deployment who assist in solving issues around-the-clock.
  • Ecosystem Cloud Partner Support (ECPS)
    Ecosystem Cloud Partner Support (ECPS) improves response times in Poly-enabled ecosystem cloud solutions by acting as your primary point of contact.

Specification Summary

Product Description
Poly Elite - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Covered Configurations
Studio X50 with TC8
Designed For
Studio X50

Specifications

General
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Covered Configurations
Studio X50 with TC8
Details
Service & Support
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Compatibility Information
Designed For
Poly Studio X50

Essential Bundles

Options


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Brand: HP
Model: Poly Elite
Service Type : Extended service agreement
Contract Period : 1 year
Service Included : Advance hardware replacement
Location : Shipment
Vendor : Hewlett-Packard
Stock                             Status: In Stock
Price Range: €500 - €750

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