Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.ProSupport Plus is a complete support service, it combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.
It is designed to provide maximum support with minimal effort for you. As the first premium service for PCs and tablets that automates support, ProSupport Plus prevents issues before they occur and quickly resolves issues when they do.
Features Summary
- Comprehensive support
Dell's 3-year ProSupport Plus offers an extensive service agreement covering parts and labor, ensuring your system remains operational with minimal downtime. With on-site service available the next business day, you can rest assured that help is on the way whenever you need it. - Around-the-clock assistance
Experience peace of mind with 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis. This round-the-clock support ensures that no matter when an issue arises, solutions are just a call or click away. - Dedicated technical support
Gain access to Dell's dedicated technical support team for 3 years, offering expertise in phone consulting, email consulting, and web support. This team is ready to tackle any technical challenges, providing you with the solutions needed to keep your operations running smoothly.
Specification Summary
Product Description
Dell Upgrade from 2Y Basic Onsite to 3Y ProSupport Plus - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
3 years
Response Time
Next business day