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*** IMPORTANT: When buying complementary warranties such as accidental damage cover, please ensure base warranty duration is the same or longer. If not, an extended warranty would be required to increase the length of base warranty. Please contact sales@elara.ie for more details. SPO - THIS ITEM CANNOT BE RETURNED AS UNWANTED AS IT IS A SPECIAL ORDER DIGITAL DOWNLOAD PRODUCT. **

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Overview

Range/Series Overview


IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.


Specification Summary

Product Description
Dell Upgrade from 1Y Basic Onsite to 5Y ProSupport - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Pricing Type
Near-Point-Of-Sale (NPOS)
Designed For
OptiPlex 7010

Specifications

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Pricing Type
Near-Point-Of-Sale (NPOS)
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Dell OptiPlex 7010

Essential Bundles

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Brand: DELL
Model:
Stock                             Status: In Stock
Price Range: €100 - €200

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