Range/Series Overview
IMPORTANT: This Range/Series overview section describes the range of which this product belongs. Features of different versions might be mentioned and may not apply to the specific product on this page. Please view Specs for specification of product.
Dell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Specification Summary
Product Description
Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - extended service agreement - 2 years - 2nd/3rd year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Service Availability
Business hours / 5 days a week
Pricing Type
Near-Point-Of-Sale (NPOS)
Designed For
OptiPlex 7010