This help section is designed to answer your query as quickly as possible. Should you be unable to find the answer to your question you may contact the relevant department using the email addresses in the Contacts section or speak to one of our sales reps using the live chat below. You can find us using this Location Map.
Click to Start Live Chat (Available Mon - Fri, 10am
**Please note we do not have a trade counter and do not take walk in sales.
Our GPS Co-ordinates are
Decimal Degrees (WGS84) - Latitude:53.330937 Longitude:-6.361803
Degrees, Minutes & Seconds - Latitude:N53 19 51 Longitude:W6 21 42
GPS - Latitude:N 53 19.856 Longitude:W 6 21.708
UTM - 29N X:675676 Y:5912331
This should bring you to canal walk and we are No. 37
All enquires regarding presales product information and quote requests should be forwarded to our sales team. Please note the sales department do not provide technical support. Technical support queries should be directed to the relevant manufacturer.
Tel: +353 1 6251320 (option 2)
Office hours 10am to 6pm Mon to Friday
Customer Service and Client Care
All inquires for order status, shipping questions or account information updates can be found on our website; however, should you be unable to find the answer to your question you can email our customer services department. Please note the CS department do not answer product questions or give technical advice.
Tel: +353 1 6251320 Option 2
Office hours 10am to 4pm Mon to Friday
All queries regarding accounts should be emailed with the relevant order number and account name to email@example.com
**Please note** Invoices are now available through our website. To find out how visit the help section of our site and go to Your Account > Print/Download Copy Invoice
All queries regarding our website or comments, please email our webmaster at firstname.lastname@example.org .
Returns requests should be submitted through our online returns tool located on the main menu on the left. All status updates and inquiries about returns procedures should be sent by email to the returns department. There is no telephone contact for returns issues.
If you’re planning a trip to our offices to make a collection, first make sure you have received a collection email from our warehouse, or your online order status shows Awaiting Collection. Then you can use the directions and maps below to plan your route.
On the Naas road, at the Longmile roundabout, take the turn for Nangor road (signposted Clondalkin), it’s between Woodies DIY and the Harris Hino Truck Centre.